We now accept ALL membership Hold Requests by online form.
Your electronic submission will go directly to an ISTKD Team Leader who will review and complete your request within approximately 72 hours. Use the form below to submit a request to place your 6 Month Membership or 12 Month Membership on hold. All Hold requests must be submitted through this online form.
Note that we require at least 72 hours’ notice to review and process requests. Requests received less than 72 hours in advance will be processed as soon as possible but without guarantee of matching your requested start date or preventing a scheduled billing. Requests for exceptions to Hold Policy can be submitted by online form, however they are not guaranteed and will be reviewed on a by-case basis only. Once approved, your hold will be placed. You will only receive notification in the event there is an issue with your request or we are not able to approve it.
ISTKD Hold Policy
All Memberships are eligible for ISTKD Hold Policy as follows:
Eligible memberships can be placed on a hold for a maximum of 60 days per calendar year.
Holds must be a minimum of 30 days in length. More than one hold is permitted provided the combined total of all holds do not exceed 60 days per calendar year.
72 hours advanced notice must be provided via online HOLD REQUEST FORM
Holds cannot be backdated.
Membership expiration will be adjusted forward by the number of days the hold was in place.